The Assistant Supervisor will be responsible for supervising staff, ensuring smooth operations, enforcing compliance, handling cash accurately, resolving customer complaints, managing purchasing and stock, preparing reports, coordinating stock counts, and driving sustainable business growth.
Qualifications and Requirements
Supervise and support staff to ensure smooth operations
Enforce compliance with all safety policies and procedures
Oversee accurate cash handling and reconciliation
Resolve customer complaints with professionalism and care
Manage timely purchasing and stock replenishment
Assist in preparing and submitting reports
Maintain adequate, relevant, and organized inventory
Lead and coordinate stock counts
Reduce wastage, shrinkage, and loss
Drive sustainable business growth
Uphold exceptional customer service standards
Minimum of an Associate Degree (AAS) or equivalent qualification
Excellent verbal and written communication skills
Strong numerical aptitude and cash-handling ability
Proficient in basic to intermediate computer applications
Flexible availability, including weekends and public holidays
Highly organized with keen attention to detail
Ability to multitask effectively
Adaptable in a fast-paced, changing environment
Flexible schedule with availability to work evenings, weekends, and holidays as required